1. DEFINITIONS

In this document the following words shall have the following meanings: 

1.1″Buyer” means the person who buys Goods from the Seller. 

1.2 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977. 

1.3 “Goods” means the articles that the Buyer agrees to buy from the Seller. 

1.4 “List Price” means the list of prices of the Goods maintained by the Seller as amended from time to time. 

1.5 “Seller” means Express Timber Wood Ltd.

Glebe Lodge Farm
Gonerby Lane 
Allington 
Grantham 
NG32 2DU

1.6 “Terms and Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

2. GENERAL

2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

2.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.

2.5 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

3. PRICE AND PAYMENT

3.1 The price of the Goods shall be that stipulated in the Seller’s current List Price / on the Seller’s website / as contained in the Seller’s quotation at the date of order or as agreed between the parties. All prices quoted are inclusive of VAT and will be subject to any applicable delivery charges.

3.2 Payment of the total purchase price (including VAT and any applicable delivery charge) must be made in full before the Goods are dispatched.

4. DELIVERY

4.1 Delivery of the Goods shall be made by the Seller either notifying the Buyer that the Goods are available for collection at the Seller’s premises or for delivery to such place and on such terms as agreed between the Seller and the Buyer.

4.2 All Goods, wherever possible, will be delivered within 5 working days of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

4.3 The Seller shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

4.4 Some Goods may not be in stock at the time the order is placed. In the event that the Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller will contact the Buyer to advise of the situation and the Buyer shall be entitled to either cancel the order and receive a full refund or agree to a later delivery date.

4.5 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

5. WARRANTY

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.

6. CANCELLATION AND RETURNS

6.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 days of delivery if the Goods are damaged or do not comply with any part of the Contract.

6.2 Where a claim of defect or damage is made then it shall be the responsibility of the Seller to collect faulty Goods if the items are large, otherwise the Goods shall be returned by the Buyer to the Seller and the Buyer shall be entitled to either replacement Goods or a full refund (including delivery costs, if applicable) plus any reasonable cost of return if the Goods are in fact defective.

6.3 Goods to be returned must clearly show the order number obtained from the Seller on the package.

6.4 Where returned Goods are found to be damaged due to the Buyer’s fault or negligence the Buyer will be liable for the cost of remedying such damage.

6.5 Where Goods are purchased via the internet, by mail order or by phone/fax, the Buyer has the right, in addition to any other rights, to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. Goods must be returned at the Buyer’s cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all monies paid for the Goods (excluding any delivery charges) minus a restocking fee of 20% of the item value and it will be 25% restocking on all sheds and log cabins.

6.6 Goods can only be returned if unused or painted.

6.7 Sheds & Log cabins can be returned if not erected or painted 

7. GUARANTEES

In addition to the Buyer’s statutory rights, the Seller guarantee